Department of Public Utilities (DPU)


Operating under the jurisdiction and control of the Board of Public Utilities, the Los Alamos County Department of Public Utilities (DPU) is a customer service oriented municipal utility that provides electric, gas, water and sewer services for County residents and businesses and provides wholesale electric and water services to the Los Alamos National Laboratory (LANL).


Accounts & Payments

Manage your utility usage, billings, and payments

Move In/ Move Out / Transfer Service

Contact Customer Care at or 505.662.8333.

Utilities Assistance Program

Whether you'd like to help others who may be having trouble paying their utility bills, or you are in need of financial assistance with your utility account, please click below to learn more about the Utilities Assistance Program (UAP). 

Automated Metering Infrastructure (AMI)

DPU customers can monitor their utility usage online at any time.


Customer Resources



Report County Concerns

The Los Alamos Now app, allows citizens to easily reach Los Alamos County staff and find County information. 

  • Report road issues
  • Ask billing questions
  • Find info on parks
  • See traffic cameras
  • Submit crime trips
  • And more!
Available in the Apple App and Google Play stores.

Apple/IOS   /   Android

QR code to download Apple/IOS Los Alamos Now app QR code to download Android Los Alamos Now app


Property & Utility Service Upgrades

Remember, if you're going to be doing any kind of digging, make sure you don’t damage underground lines by calling NM 811 first! Underground utilities are often just below the ground. NM811 helps to locate them promptly. It is free and it is the law.

Monday through Friday, 7 am to 5 pm (except holidays):
  • Call 8-1-1 or 1-800-321-ALERT (2537)
  • Fax 1-800-727-8809  
  • Visit 

Download the NM PRC Excavator Handbook(PDF, 1MB).

Recuerde, si va a realizar algún tipo de excavación, asegúrese de no dañar las líneas subterráneas llamando primero al NM 811. Los servicios públicos subterráneos suelen estar justo debajo del suelo. NM811 ayuda a localizarlos rápidamente. Es gratis y es la ley.


Lunes a viernes de 7 am a 5 pm (excepto festivos):
  • Llame al 8-1-1 o al 1-800-321-ALERT (2537)
  • Fax 1-800-727-8809
  • Visite

Descargue el Manual de Excavadoras(PDF, 1MB) de NM PRC.




If you're looking for something else...

A great landing spot for managing your utility account is the DPU Services Page. Be sure to bookmark it!

Take Me There!

Shop to Support!

DPU's four utility mascots are available on a variety of apparel and merchandise through DPU's store on Zazzle. All profits from sales of DPU merchandise benefit the Utility Assistance Program.

DPU's electric mascotDPU's natural gas mascotDPU's water mascotDPU's sewer mascot

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