Department of Public Utilities (DPU)

4 GWS crew members

Operating under the jurisdiction and control of the Board of Public Utilities, the Los Alamos County Department of Public Utilities (DPU) is a customer service oriented municipal utility that provides electric, gas, water and sewer services for County residents and businesses and provides wholesale electric and water services to the Los Alamos National Laboratory (LANL). DPU was accredited by the American Public Works Association in December 2024. It is one of only two agencies in New Mexico with this honor.

Accredited Agency Logo

 

  

Accounts & Payments

Manage your utility usage, billings, and payments

Move In/ Move Out / Transfer Service

Contact Customer Care at customercare@lacnm.us or 505.662.8333.

Utilities Assistance Program

Whether you'd like to help others who may be having trouble paying their utility bills, or you are in need of financial assistance with your utility account, please click below to learn more about the Utilities Assistance Program (UAP). 

Automated Metering Infrastructure (AMI)

DPU customers can monitor their utility usage online at any time.

 

Property & Utility Service Upgrades

Remember, if you're going to be doing any kind of digging, make sure you don’t damage underground lines by calling NM 811 first! Underground utilities are often just below the ground. NM811 helps to locate them promptly. It is free and it is the law.

Monday through Friday, 7 am to 5 pm (except holidays):
  • Call 8-1-1 or 1-800-321-ALERT (2537)
  • Fax 1-800-727-8809  
  • Visit www.nm811.org 

Download the NM PRC Excavator Handbook(PDF, 1MB).


Recuerde, si va a realizar algún tipo de excavación, asegúrese de no dañar las líneas subterráneas llamando primero al NM 811. Los servicios públicos subterráneos suelen estar justo debajo del suelo. NM811 ayuda a localizarlos rápidamente. Es gratis y es la ley.

 

Lunes a viernes de 7 am a 5 pm (excepto festivos):
  • Llame al 8-1-1 o al 1-800-321-ALERT (2537)
  • Fax 1-800-727-8809
  • Visite www.nm811.org

Descargue el Manual de Excavadoras(PDF, 1MB) de NM PRC.

 

 

 

If you're looking for something else...

DPU is a big department with a wide variety of business. For even more information, visit these pages!

Basic Customer Info

Utilities 101: a Primer

Job Openings at DPU

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