Automated Metering Portal is Live
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Automated Metering Portal is Live
Posted on 04/21/2022

Utility customers in Los Alamos and White Rock can now check their water, gas, and electricity usage daily on the web by going to https://ladpu.com/MyMeters. With up-to-date metered use values at their fingertips, these residents are better equipped to make decisions about how best to reduce consumption, which is better for their wallets and the environment.

Customers of the Los Alamos Department of Public Utilities (DPU) have been patiently waiting for this functionality since DPU began replacing meters as part of its Automated Metering Infrastructure (AMI) project in March 2021. All electric, gas, and water meters were changed out or updated to allow for automated readings.

When logged into the portal, customers can see their utility usage daily, weekly, monthly, or by customized time periods. Hourly usage is also included on the portal but is somewhat dependent on whether enough of the service is used to register a change in the meter on an hourly basis. For example, water is measured in 100-gallon increments on the meter. Most households are not likely to see hourly water changes because it may take several hours, or even days, to register a 100-gallon change.

Instructions to set up accounts on the portal are at https://ladpu.com/Step1. Customers who would like hands-on help with registering may attend any of four sign-up events. If possible, they should bring smart phones, laptop computers or tablets so they can log in on their own devices. Three events will be held from noon to 1 p.m. in the lobby of the Los Alamos Municipal Building: Friday, April 22; Friday, April 29 and Friday, May 6. Sign-up assistance will also be offered during the Earth Day event at the Los Alamos Nature Center on Saturday, April 23, from 10 a.m. to 2 p.m.

AMI portal view