In addition to the fixed-route service, we also provide ADA complementary paratransit service. This is "origin to destination" transportation service for individuals with disabilities who cannot use the regular bus service. Door-to-door service is the primary way ACT Assist is operated.
Individuals who wish to be considered for this service will need to complete an application, have the information verified by a licensed healthcare professional and be certified by us as “ADA paratransit eligible.”
For an overview of the service, please read our ACT Assist rider's guide.
You may read the entire ACT Assist policies and procedures at the following link:
ACT Assist ADA Complementary Paratransit Policies and Procedures
For more information on ACT Assist, or to request an application, please call us at (505) 661-4545. You may also complete an application by clicking the link below. You may then print the application, sign it, and deliver it to your healthcare professional.
Paratransit Application (Fillable)