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Los Alamos Dept of Public Utilities (DPU) 

Updated:  May 2013
Reader Recap: Find all utilities services & activities here including your personalized Account Information
. Here are  
log in instructions.
Did You Know?  We are conducting two different smart meter Studies in 2013/14:  The "Mesa Smart Meter Study" involving 1,600 residents of North and Barranca Mesa and the "100 Smart Meter Seasonal Study" involving 100 residnets from throughout Los Alamos County.  Learn more below.
 

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Here's one smart meter study...

100 Smart Meter Seasonal Study for Residents throughout Los Alamos... 

Volunteers, please click here to take the initial survey for a chance to be a part of the 100 Meter Seasonal Study. http://surveys.ithinkinc.com/samplein.aspx?SID=170423&samplekey=QfQZ

Questions? Call toll free 888-979-6074 and leave a message and a representative will get back with you in a day or two.

View the FAQs for the 100 Smart Meter Seasonal Study here.

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Here's the other smart meter study...

North Mesa & Barranca Mesa Residents,
Be Part of Something Incredible.

 The Mesa Smart Meter Study
Take the Survey to Start Participating Now

Don't remember your Unique ID? 
Call toll free 888-979-6074 and leave a message and a representative will get back with you in a day or two. 

View the FAQs for the Mesa Smart Meter Study here.

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About the Los Alamos Smart Grid. View the video.

Los Alamos Smart Grid

www.losalamossmartgrid.info

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We remind customers, contractors, excavators
and any other diggers to Call 811 Before You Dig
for natural gas safety.
View the 1 minute video now.

Call 811 Before You Dig!

 Quick Links

All About your Account
Administrative Information
Going Green?
DPU's Latest News & Reports

 About Us

      We are New Mexico's only 4-service, not-for-profit, publically-owned utility. We proudly provide our community with electric, natural gas, water and wastewater services as we have done for more than 40 years.  Established under Article 5 of the 1968 Charter for the Incorporated County of Los Alamos, the DPU provides payments to Los Alamos County in lieu of the franchise fees and taxes that would normally be assessed against a privately owned utility. In 2008 the DPU added provision of centralized customer service for the County to its service offerings by merging the DPU customer service function to create a unified 311Customer Care Center. 
     The DPU is not supported by taxes, but rather by rates paid for utility services and by certain auxiliary fees.
Our Management Team shares more than 100 years of design, engineering, finance and management experience in multi-service utilities, power systems, federal agencies and public works organizations.  Our governing Board of Public Utilities ensures that DPU's objectives and tactical execution remain aligned with the expressed will of our owners - the public.  
~~~~~~~~ 
Please join us for the Board of Public Utilities' meetings, usually
the third Wednesday of the month at 5:30pm at 170 Central Park Square.  
The
Public Utilities Board is our governing body,
setting policy and recommending rates.  
Please join us for our public meetings
or stop by the 311 Customer Care Center or the DPU to speak with us.
We welcome your thoughts via email too; at
DPU@lacnm.us.
~~~~~~~~ 

Open Monday through Friday, 8 a.m. - 5 p.m.

Los Alamos Dept of Public Utilities
170 Central Park Square
311Customer Care Center
150 Central Park Square
Los Alamos, NM 87544

Phone:  505-662-8333
Fax:  505-662-8005
Email: DPU@lacnm.us

 Fair Use

You may print, reproduce, retrieve, and/or use the information and images contained in these Dept. of Public Utilities web pages for non-commercial, personal, or educational purposes, provided that you (1) do not modify the information in any way and (2) include attribution to the Los Alamos Dept of Public Utilities of New Mexico, with our copyright notice. If material is used for commercial purposes, you must obtain permission from the Dept. of Public Utilities of Los Alamos County, New Mexico prior to its use.  Contact.  The Public Relations Office of the Los Alamos Dept. of Public Utilities, 150 Central Park Sq., Los Alamos, NM 87544 or dpu@lacnm.us

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Recently Released

Special Utilities Board Meeting:  Tour of Proposed Well Sites for the San Juan-Chama Water Supply Project followed by public discussion, Thursday, May 23, 2013 at White Rock Town Hall, 133 Longview, Los Alamos, NM  87544.  Board will convene at White Rock Town Hall at 5 p.m. for the tour (public invited); and reconvene at White Rock Town Hall at approx. 7:30 for public discussion. Visit the Open Forum page for project information and the ability to leave public comment. 

DPU's Performance Report for the 3rd Quarter of FY 2013 - Exactly how much electricity, water and gas was consumed?  What were revenues? CIP Project Updates?

May 15 Utilities Board Mtg-Smart Meters, San Juan Chama Wells--Listen to the podcast.

Higher Marks From DPU Customers.  Read the 2013 Customer Satisfaction survey here.

Read DPU's 2012 Annual Report Here (FY12: 7/1/11-6/30/12).

DPU's Performance Report for 2nd Quarter of 2013 (FYQ2: 10/1/12-12/31/12)

E-Billing.  Are You Willing?  See the benefits of going paperless here.

Utilities Recap Podcast - Each Month's Board Meeting.  Listen to a quick recap of the monthly Utility Board Meetings.  We podcast our monthly KRSN interview, the day after each Board meeting, at http://deptofpublicutilities.libsyn.com/. Or read about it in the "BPU Recap" newsletter available later in the month by regular email subscription, and archived on our BPU Recaps on the Leadership/Management page.

Stay in touch w/ Online Tools. Keep up to date on leadership decisions, news, outage notifications and more.  Subscribe to the monthly Utilities Recap email newsletter  (View recent newsletters on our Management Team page.)  Listen to the Recap  podcast at your convenience. "Like" us on Facebook  for general news or Follow Us on Twitter @DPUAlerts for power outage information via text to your cell phone.

 DPU News Releases

 Smell Gas? Huela Gas Natural?

 Explore - DPU's Site Map

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  Proposed Norton to WTA 115kV Transmission Line 
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  Watt Swap - 6 CFLs for 6 Incandescents - DPU  

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