During the next two weeks, residents in Los Alamos County may be receiving a phone call or “person on the street” interview, asking for their feedback on County government. The County has been regularly conducting these citizen satisfaction surveys every other year since 1996. The purpose of the citizen survey is to gather public opinion on a variety of subjects, including satisfaction with County services and programs. Whenever possible, the County uses the information for reporting on performance measures for service improvements.
The firm under contract to conduct the County’s phone survey is CRC & Associates, LLC. They will randomly select approximately 400 County residents to participate in the phone survey or street interview. Phone calls and interviews will be made between July 27 and August 7. Residents are encouraged to participate. The survey should take less than 20 minutes and includes a variety of questions designed to solicit public input on community needs, quality of life, media and information sources, economic development, housing needs and County resource allocation.
The final report for the survey will be available and posted on the County’s web site at www.losalamosnm.us in October. Copies will also be available in the two libraries and the 311 Customer Care Center, located at 150 Central Park Square.