In addition to the fixed-route service, we also provide ADA complementary paratransit service. This is "origin to destination" transportation service for individuals with disabilities who cannot use the regular bus service. Door-to-door service is the primary way ACT Assist is operated.
Individuals who wish to be considered for this service will need to complete an application, have the information verified by a licensed healthcare professional and be certified by us as “ADA paratransit eligible.”
You may read the entire ACT Assist policies and procedures at the following link:
ACT Assist ADA Complementary Paratransit Policies and Procedures
For more information on ACT Assist, or to request an application, please call us at (505) 661-4545. You may also complete an application by clicking the link below. You may then print the application, sign it, and deliver it to your healthcare professional.
Paratransit Application (Fillable)