•Strong computer skills.
•Attention to detail and good organizational skills.
•Ability to work flexible hours.
•Experience working with children.
•Experience working in hiring department/division’s area of specialty.
Under close supervision, provides assistance for a program, event, project or assists with administrative and operational duties during seasonal short-term and intermittent workload division or department needs. Maintains confidentiality of all privileged information.
The general level and nature of this position are described in the headings below. This is not an all-inclusive list of all responsibilities, duties, and skills required of personnel in this classification.
Knowledge, Skills, and Abilities:
•Knowledge of modern office practices, procedures, and equipment.
•Knowledge of business English, proper spelling, grammar, punctuation, and basic arithmetic.
•Knowledge of computer applications and data entry, if applicable in assigned duties.
•Skill in providing excellent customer service.
•Skill in operating various word-processing, spreadsheets, and database software programs in a Windows environment, if applicable in assigned duties.
•Skill in organizing and paying attention to detail.
•Ability to communicate effectively, both verbally and in writing.
•Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers at all levels.
•Ability to represent the organization in a professional manner, building respect and confidence.
•Ability to maintain confidentiality.
•Ability to work independently with minimal supervision.
•Ability to greet the public in a courteous manner and to obtain and provide appropriate information.
•Ability to handle multiple tasks and meet deadlines.
•Ability to follow oral and written instruction.
•Ability to use tools and equipment needed to perform duties.
•Ability to follow safety rules and regulations and observe safety precautions.
Essential Duties and Responsibilities:
•Becomes familiar with departmental policies and procedures by reading manuals, asking questions, and developing relationships with staff members.
•Develops understanding of organizational structure and organizational functions.
•Supports the needs and requirements of the assigned department or division.
•Performs a range of office support activities, to include but not limited to, answering phones and directing calls, mail distribution, greeting and directing visitors, answering customer questions.
•Performs routine clerical tasks, printing, correspondence, data collection, data entry, flyer creation, and displays, record keeping and/or word processing work.
•Establishes, maintains, collects, researches, processes, and/or updates files, records, and/or other documents.
•Assists and advises customers in the utilization of services, facilities and/or equipment.
•Performs general floor maintenance and housekeeping duties; monitors and maintains the condition and safekeeping of merchandise and/or rental equipment.
•Operates various office machines, specialized equipment, hand tools and light equipment to perform duties.
•May assist in special events, junior programs, daily functions, concession stand operations, pro shop, monitoring youth and collecting money.
•May assist with tutoring services and coordinating the work of junior volunteers.
•May organize and implement instruction, games and activities for youth and supervise large and small groups of children.
•If working in library, may shelve library materials, keep materials in order, stamp books, add book covers, unpack materials, shift library collections, and assist in selection and weeding of materials.
•May assist in maintaining ice, bleachers, lawns, greens and fairways and general maintenance of grounds and facilities.
•May learn and assist in basic golf club repair, skate sharpening (if employee is over 18 years of age), golf and ice skating instruction, and other areas of golf and ice rink.
•If working in IT, assists personnel in installation and configuration of software and hardware.
•Maintains confidentiality of all privileged information.
•Contributes to a team effort and accomplishes related results as required.
•Performs other duties as required.
While performing the duties of this job, the employee regularly is required to sit and stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to walk. The employee occasionally is required to climb, stoop, kneel, crouch, or crawl. The employee must occasionally or regularly lift and/or move up to 25 pounds. If working in recreation or library, regularly lift and/or move up to 50 pounds with assistance of equipment or another person.
Depending upon work assignment, work may be performed in an office setting with a moderate noise level and/or in an outdoors setting with a high noise level. Some exposure to natural weather conditions with high exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors, and/or loud noises may occur. Work environment may involve some exposure to hazards or physical risks, and requires following basic safety precautions. Evening, early morning, holiday, and weekend work may be required.
Each and every county position requires the following professional skills and abilities as key and necessary elements of performance. Employees are required to:
•Demonstrate regular and reliable attendance;
•Work well with others and participate fully in a team oriented environment;
•Interface with other employees and customers in a courteous and respectful manner;
•Project positive support of their department and all county organizations at all times; and,
•Maintain and enhance the county’s commitment to customer service excellence.