Department of Public Utilities
Tim Glasco
Utilities Manager, Timothy A. Glasco


Operating under the jurisdiction and control of the Board of Public Utilities, the Los Alamos County Department of Public Utilities (DPU) is a customer service oriented municipal utility that provides electric, gas, water and sewer services for County residents and businesses and provides wholesale electric and water services to the Los Alamos National Laboratory (LANL).

Need help with a utilities related issue, but aren't sure who to talk to?
Contact the Customer Care Center for assistance.


After-hours Emergencies
Call Police Dispatch at 505.662.8222


CUSTOMERS

My Account Portal

We're excited to offer customers the Los Alamos DPU App, a new convenient way to access their accounts, pay their bills and more.  Register online or through the mobile app today!  As of March 2017, all utility customers must register in this new system to access their accounts, even if they were registered in the old system.



Submit a Move In | Move Out | Service Transfer Request

Payment Options & Financial Assistance

Rates & Fees

Meters & Billing Cycles

My Meter Portal for Smart Meters on North and Barranca Mesas

Bill Inserts

Refuse
Refuse is handled by the Environmental Services Department.


TOP FEATURES

Proposed Changes to the Non-potable Water Rate
The Board of Public Utilities will hold a public hearing on July 19, 2017 at 5:30 p.m. at the Los Alamos Municipal Building at 1000 Central Avenue in Council Chambers to consider and receive public comment on Los Alamos County Code Ordinance No. 02-277 pertaining to non-potable water rates.  READ MORE...
Public Hearing Image
Proposed Changes to Water and Sewer Rates
The Board of Public Utilities approved proposed Code Ordinance No. 02-275 and 02-276 pertaining to increases to the water and sewage rates. The Council Council will consider adoption of the proposed ordinances at a public hearing on July 25, 2017 @ 6 P.M. Municipal Building, 1000 Central Avenue, Los Alamos, NM.   READ MORE...
Get the New Los Alamos DPU App for Your Utility Account!
Los Alamos County is pleased to offer you a NEW convenient way to manage your utility account more effectively online or on your mobile device at no cost to you! Get the app today, register and start enjoying the benefits of this user-friendly tool!  READ MORE...
Door Tag
Obstruction of Utility Facilities and Proper Customer Notification
Quite often, the work we perform is within easements or rights-of-way on customer property. This can be tricky when structures have been built within easements or landscaping has covered utility equipment. So that we can always efficiently serve our community, we’d like to take this opportunity to educate and inform our customers about some of the rules related to accessing utility property and obstruction of utility equipment.  READ MORE...
NewsBullet
Read Important Recent DPU Reports
Read the 2016 Drinking Water Quality Report, FY16 DPU Annual Report, the FY17 Quarter 3 Report and the Los Alamos Wastewater Plant Stormwater Pollution Prevention Plan & Temporary Erosion Control Plan  READ MORE...
NewsBullet
Carbon Free Power Project (Small Modular Nuclear Reactor)
At the direction of the Board of Public utilities, DPU is exploring whether or not to add a next-generation nuclear power facility to the County's energy generation portfolio to meet a 2040 goal to be carbon neutral. Through its membership with UAMPS (Utah Associated Municipal Power Systems), DPU is specifically looking at the Carbon Free Power Project that will utilize small modular reactor technology developed by NuScale Power.   READ MORE...
NewsBullet
Future Energy Resources Committee, Reports and Implementation
The electric power industry is changing dramatically to reduce its emissions of carbon dioxide and other “greenhouse” gases. The Board of Public Utilities (BPU) established in 2013 a goal for the Department of Public Utilities “to be a carbon neutral electric provider by 2040.” View the recent presentation given by Pace Global to the Board of Public Utilities on its findings for future energy generation resources for the County - Integrated Resource Plan (IRP) power point.  READ MORE...
NewsBullet
Value of Solar Valuation and Executive Summary
This report was prepared to provide guidance on the valuation of solar renewable generation for the County of Los Alamos.  READ MORE...

Contact Info

505-662-8333

505-662-8005

customercare@lacnm.us

1000 Central Ave., Suite 130

Mon - Fri

8:00 am - 5:00 pm